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HOUSING & DORMSPosted by Hugo 🇫🇷 France · 1 month ago
How do you make sure you actually get your deposit back?
a friend of a friend lost most of theirs over "cleaning" and some scratches that were already there.
what do you do at move-in to protect yourself? photos of everything?
what do you do at move-in to protect yourself? photos of everything?
10 comments
OFFICIAL ANSWER
MinjiALLO TEAM
Korea local tips · Seoul
Move-in day is where you win or lose this. Almost every deposit dispute is decided by evidence that either exists from day one or does not exist at all.
What to do on move-in day, in about 30 minutes:
1. Photograph and video everything before you unpack. Every wall, the floor, the ceiling, inside cupboards, the bathroom, window frames, the front door, every appliance. Open the fridge, run the taps, turn on the aircon. Get the whole room in a slow video walkthrough as well as individual photos.
2. Photograph every existing defect close up, with something for scale.
3. Make sure the timestamps are intact — do not screenshot and delete originals.
4. Send them to the landlord or agent the same day, by KakaoTalk or email, with a short message: "Moving in today, here is the condition of the room." Their reply, or even just the delivered message, is the record that matters. This step is what most people skip and it is the most valuable one.
5. Photograph the meters — electricity, gas, water — on the day you move in and the day you leave.
During the tenancy:
- Get 확정일자 at the community centre right after signing. It gives your deposit legal priority if the owner defaults. Under 1,000 won.
- Report anything that breaks in writing rather than by phone, so there is a record it was pre-existing or their responsibility.
- Keep every rent transfer receipt.
On move-out:
- Clean properly. "Cleaning" deductions are the most common charge and the easiest to remove by leaving the place genuinely clean.
- Do the same photo and video walkthrough on the empty room.
- Agree the return date in writing. Deposits are normally returned on the day you hand back the keys; a landlord asking to wait until a new tenant is found is not entitled to do that.
If they refuse: the Korea Legal Aid Corporation offers free help, and district foreigner support centres and the Seoul Global Center handle these cases regularly with interpreters. There is also a small claims process that works. Foreign students often assume they have no recourse — they do, and landlords generally know it, which is why documented tenants get their money back.
The short version: 30 minutes with your phone on day one is worth more than any argument later.
What to do on move-in day, in about 30 minutes:
1. Photograph and video everything before you unpack. Every wall, the floor, the ceiling, inside cupboards, the bathroom, window frames, the front door, every appliance. Open the fridge, run the taps, turn on the aircon. Get the whole room in a slow video walkthrough as well as individual photos.
2. Photograph every existing defect close up, with something for scale.
3. Make sure the timestamps are intact — do not screenshot and delete originals.
4. Send them to the landlord or agent the same day, by KakaoTalk or email, with a short message: "Moving in today, here is the condition of the room." Their reply, or even just the delivered message, is the record that matters. This step is what most people skip and it is the most valuable one.
5. Photograph the meters — electricity, gas, water — on the day you move in and the day you leave.
During the tenancy:
- Get 확정일자 at the community centre right after signing. It gives your deposit legal priority if the owner defaults. Under 1,000 won.
- Report anything that breaks in writing rather than by phone, so there is a record it was pre-existing or their responsibility.
- Keep every rent transfer receipt.
On move-out:
- Clean properly. "Cleaning" deductions are the most common charge and the easiest to remove by leaving the place genuinely clean.
- Do the same photo and video walkthrough on the empty room.
- Agree the return date in writing. Deposits are normally returned on the day you hand back the keys; a landlord asking to wait until a new tenant is found is not entitled to do that.
If they refuse: the Korea Legal Aid Corporation offers free help, and district foreigner support centres and the Seoul Global Center handle these cases regularly with interpreters. There is also a small claims process that works. Foreign students often assume they have no recourse — they do, and landlords generally know it, which is why documented tenants get their money back.
The short version: 30 minutes with your phone on day one is worth more than any argument later.
Was this helpful?Updated 1 month ago
10 comments
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You can still post anonymously after signing in.hagwon_refugee2027 🇪🇸 Spain · 1 month ago
sent the move-in photos to my landlord on kakao the same day. at move-out he tried to charge me for a scratch and i just scrolled up. he dropped it immediately. full deposit back.
28
Hugo 🇫🇷 France · 1 month ago
sending them to the landlord is the bit i wouldn't have thought of. photos alone aren't the same
10
Anonymous-6756 · 1 month ago
exactly. photos on your phone are a claim. photos he received are a record
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Anonymous-8103 · 1 month ago
photograph the meters on day one AND on move out day. i got billed for the previous tenant's gas and had nothing to prove otherwise
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Anonymous-3636 · 1 month ago
this happens constantly with gas in particular
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burner_acct3764 🇰🇷 Korea · 1 month ago
a landlord cannot legally make you wait for a new tenant before returning the deposit. many will try. you're entitled to it when you hand back the keys
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Karim 🇹🇳 Tunisia · 1 month ago
korea legal aid corporation is free and they took my case seriously. foreign students assume they have no options and that assumption is why some landlords try it on
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Anonymous-8917 · 1 month ago
the seoul global center helped a friend with an interpreter. free. use these places, they exist for this
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Impossible-Lantern-2207 🇳🇱 Netherlands · 1 month ago
clean it properly at the end. "cleaning fee" is the easiest deduction for them and the easiest to avoid. i spent 3 hours and saved 300k
11
Anonymous-4982 · 1 month ago
video walkthrough, not just photos. the video catches the stuff you didn't think to photograph
8
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